Your Privacy Matters: How We Protect and Use Your Information

At The Groutsmith, we are committed to providing a safe and transparent experience for all our website visitors and customers. Beyond the details outlined in our formal privacy policy, we want you to feel confident that any personal information you share with us—whether through online forms, emails, or phone calls—is handled with the utmost care. We do not sell, rent, or trade your data with third parties. Instead, your information is used solely to deliver the best possible service, including scheduling appointments, following up on inquiries, and providing accurate estimates. Our website may use tracking tools to better understand user behavior, but this data is strictly for internal improvement. We also regularly review and update our security measures to stay aligned with industry standards. Your trust is important to us, and we strive to maintain it through clear communication and responsible data practices. Thank you for choosing The Groutsmith.

The Groutsmith Carolina Privacy Policy

Last updated: May 30, 2025 1:21 PM


We value your privacy very highly. Please read this Privacy Policy carefully before using the https://www.groutsmithcharlotte.com/ website (the “Website”) operated by Blake Operating, LLC, a(n) Limited Liability Company formed in North Carolina, United States (“us, we, our”) as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you.

Your access to or use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including but not limited to visitors, users and others, who wish to access or use the Website.

By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of this Privacy Policy, you do not have our permission to access or use the Website.


What information we collect and store

We collect and store any and all information that you enter on this Website. We collect and store the following information about you:

Identifying information - Name

Identifying information - Postal / Shipping address

Identifying information - Phone number

Identifying information - IP address

Identifying information - Email address

Identifying information - Device identifier

Identifying information - Online identifier

Internet or other electronic activity - Browsing history

Internet or other electronic activity - Search history

Internet or other electronic activity - Information regarding your interaction with our website or application

Internet or other electronic activity - Information regarding your interactions with advertisements

Sensitive personal information - Geolocation information

Identifying information - Social media user ID


Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

  • Analyzing our Website traffic;
  • Analyzing your interactions with advertisements;
  • Identifying whether you are signed in to the Website;
  • Testing content on the Website;
  • Storing information about your preferences;
  • Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.


Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform them that they cannot use this Website.


Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt-out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.


Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.


Questions

If you have any questions about this Privacy Policy, please contact us at warren@Groutsmithcharlotte.com.